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27/05/2024 6:42 am
The Disney+ app on my device is stuck on the logo screen. I tried restarting the app, but still it stick on the logo. Anyone facing same issue?
27/05/2024 7:16 am
I too faced this issue one month ago. But, i rectified in two minutes. The major reason behind this issue is poor internet connection. So connect your device to a better WiFi.
29/05/2024 1:03 pm
Hi @r-royd. You can try the solution mentioned by @errol. If it fails to rectify the issue, try clearing the cache file of the Disney Plus app. Also, check whether the application has received any updates. If there is a latest version, install it immediately. It will fix the issue immediately.